Terms & Privacy
By purchasing any products, courses, coaching services, sessions, digital products or services from Hannah Rose Cluley Ltd, operating as Hannah Rose Cluley (“Coach”), you (the “Client”) agree and consent to the following legal terms and conditions that govern your use of the digital products, services and any and all courses, and that form a legal agreement between you and the coach.
Purchasing Requirements
You must be at least 18 years of age or older to purchase this product. The product is available for individual purchase only. Friends, family, partners, colleagues, etc., will need to each purchase the product individually. You are expressly prohibited from sharing access to the product with anyone else. Additionally, you have no right to assign this agreement as this product is non-transferable.
Earnings disclaimer and individual responsibilities
This product is not a get rich quick scheme, the coach cannot guarantee any success, results or projected increased income from using this product. Although there are many happy students of the products and services supplied by coach, many of whom have provided testimonials, their results may not be typical for everyone and they are not intended to guarantee, promise, represent and/or assure that you will achieve similar results from taking the product.
Each person’s success and results depends on many factors, including dedication, desire, follow-through and motivation. You accept the risk of not achieving any results (or less than desirable results) from taking the product. This product does not provide any professional financial, legal, medical or psychological services or advice. None of the content of the product cures or treats any mental or medical condition. You are responsible for your own physical, mental and emotional well-being, decisions, choices, actions and results. The coach disclaims any liability for your reliance on any opinions or advice contained in the product.
Any third party links to products or services are subject to separate terms and conditions. The coach is not responsible for or liable for any content on or actions taken by such third party websites. Although the coach may recommend third party sites, products or services, it is your responsibility to fully vet such third parties before entering into any transaction or relationship with them.
Payment
You are responsible for paying for the product in full and for providing the coach with a valid credit card or other payment method. If the payment is declined, returned or deemed fraudulent, your access to the product will be terminated until all payments are made in full. If you enrolled through the payment plan and you miss a payment, your access to the product will be suspended until you provide a valid credit card or other payment method. Multiple missed payments may result in termination of your access to the product unless all remaining payments are made in full.
By signing up with a payment plan you agree to pay the entirety in full, if you wish to leave the programme early, you still must pay the entirety of the fee.
You agree to contact customer support via e-mail at hannahrosecluley@gmail.com to make any changes or adjustments to your card or payment details on file 48 hours prior to the payment date.
You also agree to contact our customer support team by email at hannahrosecluley@gmail.com if there is an issue with a double charge on your order to have the problem resolved.
To the fullest extent permitted under the law, you understand and agree that you irrevocably waive your right to any dispute or payment resolution mechanisms available by third parties or through the other agreements (whenever entered) in connection with the subject matter of this service license, including without limitation, paypal or credit card chargeback disputes.
Methods of payment
If the client elects to pay by monthly installments, the client authorises the company to charge the client’s credit card or debit card. If the client elects to pay in full, the client may pay by credit card or debit card.
Refunds
Given the nature of the products, courses and coaching services provided by the coach, typically no refunds will be offered once purchase is complete at checkout.
1:1 Private Coaching Refund Policy
Due to the nature of 1:1 private coaching, there are typically no refunds available. However, you may submit a request for a refund within 48 hours of purchase. Once the first coaching session has commenced, we will not provide refunds and all payments must be made on a timely basis. if you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: hannahrosecluley@gmail.com.
With respect to any 1:1 private coaching purchase, you must request your money back within 48 hours of the purchase. you may request your money back by emailing hannahrosecluley@gmail.com. That email must contain information about the product you purchased, the date of the purchase, and the email and name associated with any such purchase. you must also outline the reason for your refund request, upon which the decision to approve the refund is up to the discretion of the coach.
Please note: if you opted for a payment plan and you do not request a refund within 48 hours of purchase, with the required information for a refund request, you are required by law to complete the remaining payments of your payment plan.
Intellectual Property
This product includes materials protected by copyright, trademark and other intellectual property laws. such materials include but are not limited to written text, workbooks, videos, audio recordings, photos, designs and graphics. Any reproduction or unauthorized use shall constitute infringement. Duplicating, sharing or uploading product files to sharing sites is considered stealing and the coach may prosecute such misconduct to the fullest extent permitted by law.
The coach provides you with this product solely for your personal, non-commercial use and you agree that you will not use such proprietary information or materials in any way whatsoever except for use in compliance with this agreement. you will not use the product in a manner that constitutes infringement or that has not been authorised by the coach. More specifically, you may view, download, print, email and use these materials for your personal, non-commercial purposes only.
You may not republish, reproduce, duplicate, copy, display, distribute or otherwise use any material from the product for commercial purposes. Additionally, you may not modify, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works, exploit or distribute in any manner or medium, including by email or other electronic means, any material from the product.
In taking part in the product, you agree that you will not use our content to:
develop a competing website
create compilations or derivative works as defined under the UK’s copyright laws
redistribute it in any manner, including, but not limited to, sell, license, lease, rental, subscription, or any other distribution mechanism
decompile, disassemble, or reverse engineer our website, services, and any related software
use our website or services in any manner that violates this agreement
Confidentiality
To access certain features of the product, you may need a username and/or password. Uou agree to keep this information confidential and not share it with anyone else. If the coach has reasonable grounds to suspect that you have shared your username and/or password with anyone else, or forwarded product material to any other person, the coach has the right to suspend or terminate your account and refuse any and all current or future use of the website and online products, in whole or part, without refund.
Indemnification
You agree to indemnify, defend and hold harmless the coach and any associated agents and contractors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or the rights of a third party.
Disclaimer of warranties and limitations of liability the information, products and services offered in the product are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible by applicable law, the coach disclaims all warranties, express or implied, including, but not limited to, the implied warranty of merchantability and fitness for a particular purpose. coach does not warrant that the product website or any of its functions will be uninterrupted or error-free, or that any part of the website is free of viruses or other harmful components. The coach shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising from or out of your use, inability to use, or purchase of the product. Your sole and exclusive remedy is to discontinue using the product. notwithstanding the foregoing, any damages shall be limited to the amount paid by you for the product. Because some states or jurisdictions do not allow the exclusion or limited of liability for consequential or incidental damages, in such states or jurisdictions the coach’s liability shall be limited to the fullest extent permitted by law.
Governing Law
This Agreement shall be governed by and construed in accordance with the laws of London, UK, regardless of the conflict of laws principles thereof.
Entire Agreement
This Agreement contains the entire agreement between the parties and supersedes all prior agreements between the parties, whether written or oral.
Problems or Questions
If we become aware of any ongoing concerns or problems with our product, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our terms, or you have a problem or complaint, please contact us at hannahrosecluley@gmail.com.